What are systems and services in Maditon?

The supplier register answers “who do we depend on”; systems and services answer “what depends on them”, so that a question about a supplier can start from the thing it is part of.

A system is anything your organisation runs or offers: an internal tool, a customer-facing service, a product you build. It has a kind, a status (in use or not), an optional description, and — since the SLA and contacts view — the level you promise for it and how your customers reach support.

The links are many-to-many. Each link carries a short note on what the supplier does for this system: hosting, e-mail, payments. Linking changes nothing about the supplier itself; its status and its watched documents stay where they are. The supplier’s page lists the systems it is part of, and both registers can be filtered by the other.

A system’s own documents are the ones that belong to the service rather than to any one supplier — a signed agreement covering the whole thing, an internal policy, the terms you publish for it. They are fetched, read, watched and compared exactly like a supplier’s, and can be marked private.

AI systems registered in the EU AI Act module get a row here on their own, marked with the module’s name. Name, kind and description are edited in the module; status, suppliers and documents are handled here. Delete the AI system in the module and the row follows.