Terms of service

These terms govern your use of Maditon (the "Service"), provided by Abiton Ventures AB. Maditon is a business-to-business compliance platform. By signing up or using the Service on behalf of an organisation, you agree to these terms. If you do not agree, do not use the Service.

1. Parties and acceptance

The Service is provided by Abiton Ventures AB (559576-3797), a Swedish aktiebolag registered in Sweden (registered office and organisation number available on request at contact@maditon.com). These terms form a binding agreement between Abiton Ventures AB ("we", "us") and the organisation whose personnel sign up for or use the Service ("Customer", "you"). The Service is offered to businesses and public-sector organisations only. We do not enter into consumer contracts.

By using the Service you represent and warrant that you are a registered legal entity, a public-sector body, or a sole trader acting in the course of your trade, business, or profession — and not an individual consumer. You must provide a valid VAT identification number when you sign up. We may verify that number against the European Commission's VIES system and may suspend or decline access where a valid business status cannot be established.

2. What the Service does (and does not) do

Maditon helps organisations prepare for obligations under the EU AI Act (Regulation (EU) 2024/1689) and related EU legislation. The Service uses AI to generate draft risk classifications, compliance document templates, and learning content. It is a platform to support your work — not a substitute for qualified legal counsel.

Maditon is not a law firm, does not provide legal advice, and is not a regulatory authority. Nothing generated or displayed by the Service constitutes a legally binding compliance determination.

The Service helps you save time and establish records of your organisation's AI use. It does not certify, validate, audit, approve, supervise, or assume responsibility for your AI systems, your compliance programme, or your regulatory filings.

Maditon is itself an AI-enabled tool. Where the conditions in Article 6(3) of Regulation (EU) 2024/1689 are met, including that the system does not pose a significant risk of harm to the health, safety, or fundamental rights of natural persons, an AI system that performs a preparatory task to an assessment relevant for the use cases listed in Annex III is not classified as high-risk. The Service is designed to prepare draft risk classifications, draft compliance documents, and draft learning content; the substantive determination is made by a named user of your organisation who explicitly accepts each draft. The Service does not take any consequential decision about a natural person, does not produce a binding compliance determination, does not profile natural persons, and does not perform automated decision-making within the meaning of Article 22 GDPR.

3. Accounts, trial, and subscription

New customers begin with a 14-day trial that requires a valid payment method at sign-up. Unless you cancel before the trial ends, the subscription automatically converts to a paid plan at the rate you selected (Starter or Pro, monthly or annual). You may cancel at any time from the Settings page; cancellation takes effect at the end of the current billing period.

Payments are processed by Stripe Payments Europe Ltd (Ireland). We store Stripe customer and subscription identifiers only — we never store card numbers or bank details on our own systems.

4. AI-generated output: drafts until you accept

All AI-generated outputs — including risk classifications, compliance suggestions, generated documents, and learning content — are drafts. No output is treated as "cleared" or "compliant" until a named user of your organisation has explicitly accepted it inside the Service. That acceptance is recorded with a timestamp and the accepting user's identity.

You — not Abiton Ventures AB — are responsible for the EU AI Act compliance of your own AI systems. We do not warrant that AI-generated classifications are correct, complete, current, or suitable for any particular regulatory purpose. You remain solely responsible for engaging qualified legal counsel where a binding compliance determination is required.

We make no representation or warranty that your use of the Service, or any output it generates, will result in compliance with the EU AI Act or any other law, regulation, or standard. The Service assists with compliance preparation only. Determining and ensuring your own compliance is solely your responsibility.

Because outputs are produced using artificial intelligence, they may contain inaccuracies, omissions, or errors — including incorrect statutory references — and the same input may produce different outputs on different runs. You must review and verify every output, and exercise your own professional judgement, before relying on it for any purpose. We disclaim all liability arising from reliance on an AI-generated output that has not been independently reviewed.

You are responsible for the accuracy, completeness, legality, and suitability of the information you submit to the Service and for all decisions, actions, regulatory filings, public statements, and business processes based on outputs or records produced with the Service. You must not present any Service output or record as a certification, legal opinion, audit opinion, regulatory approval, or guarantee of compliance.

5. Customer data and intellectual property

You own the content you put into the Service. You grant Abiton Ventures AB a limited, non-exclusive licence to host, process, and display that content solely to operate the Service for you. We do not use your content to train AI models, and we do not send it to third parties except the processors listed in the Privacy policy, each acting under a data processing agreement.

Abiton Ventures AB retains all rights in the Service itself, including its software, design, and documentation.

6. Acceptable use

You are responsible for all activity under your account and for ensuring that your personnel and invited users comply with these terms, applicable law, product documentation, in-app notices, and any technical or policy guardrails we apply to the Service.

You will not use the Service to break the law, infringe third-party rights, mislead regulators or customers, or undermine the integrity, safety, reputation, or normal operation of the Service. Specifically, you will not: circumvent rate limits, quotas, access controls, or AI safety controls; reverse-engineer, scrape, benchmark for competitive purposes, or resell the Service; submit content you do not have the right to submit; knowingly submit false, incomplete, or misleading information to create a compliance record; use the Service to build a competing product; upload malware or attempt unauthorised access; or interfere with other customers' use of the Service.

You must not use the Service to design, deploy, justify, conceal, continue, or facilitate AI systems or practices that are prohibited by law, that violate the EU AI Act or other applicable regulatory obligations, or that contradict the Service's stated guardrails. You may use the Service to create accurate internal records for identifying, remediating, or discontinuing such systems or practices. You must not use Service outputs as the sole basis for consequential decisions about natural persons, and you must not use the Service to avoid human review, legal review, required conformity assessment, regulatory registration, or any other obligation that applies to your own AI systems.

You must not submit special-category personal data, criminal-offence data, trade secrets, confidential third-party information, or other sensitive information unless you have a lawful basis and all required rights, notices, approvals, and safeguards for doing so.

7. Availability and warranties

The Service is provided on an "as is" and "as available" basis. No uptime service-level agreement applies at the current plans. We disclaim all implied warranties to the maximum extent permitted by applicable law, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of liability

To the maximum extent permitted by applicable law, Abiton Ventures AB's total aggregate liability arising out of or related to the Service, whether in contract, tort, or otherwise, is capped at the fees actually paid by the Customer in the twelve (12) months immediately preceding the event giving rise to the claim. In no event will Abiton Ventures AB be liable for indirect, incidental, consequential, special, or punitive damages, loss of profits, loss of revenue, loss of business, or loss or corruption of data, however caused.

Because the Service is offered to businesses only, consumer protection rules that cannot be excluded by agreement do not apply to this contract.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under mandatory applicable law. This includes liability for gross negligence, wilful misconduct, or fraud, and liability for death or personal injury caused by negligence. Consistent with the EU Data Act, the limitations in this section do not apply to harm caused intentionally or through gross negligence.

9. Indemnification

To the maximum extent permitted by applicable law, you will defend and indemnify Abiton Ventures AB against third-party claims, regulatory proceedings, losses, liabilities, penalties, costs, and expenses arising from: your content; your AI systems; your compliance decisions, records, filings, or public statements; your use of or reliance on Service outputs; your breach of these terms or the Service guardrails; or your violation of applicable law or third-party rights. This includes claims that your content, your AI systems, or your use of the Service infringes a third party's rights, misleads a regulator or customer, or contravenes a regulatory requirement.

10. Term and termination

You may cancel your subscription at any time from the Settings page. We may suspend, restrict, or terminate access to the Service, remove or quarantine content, disable individual users, or decline to renew a subscription if we reasonably believe that: you have breached these terms, the Service guardrails, or applicable law; your use is abusive, fraudulent, misleading, harmful, or creates a security, operational, legal, regulatory, or reputational risk; you have failed to pay undisputed fees when due; or continued access could expose us, the Service, other customers, regulators, or third parties to harm or liability.

We may act immediately where necessary to protect the Service, comply with law, preserve evidence, prevent harm, or respond to suspected misuse. Where reasonably practicable, we will notify you and give you an opportunity to cure the issue before termination. These rights apply whether the relevant conduct is unlawful or simply violates these terms, the Service guardrails, product integrity, or acceptable-use standards.

On termination, you have 30 days to export your data via the self-serve endpoints described in the Privacy policy, after which remaining data is permanently deleted, unless retention is required by law, security, dispute resolution, fraud prevention, or legitimate audit-log preservation. Termination for cause does not entitle you to a refund except where mandatory law requires one.

In line with the EU Data Act, we impose no exit, switching, or data-extraction fees, and we do not lock your data in. You may terminate at any time with no notice period required of you, and you can export all of your account and personal data yourself, at any time, in structured, commonly used, machine-readable formats (JSON or CSV) through the self-serve endpoints. Prepaid annual fees are non-refundable, but terminating early never triggers any additional charge.

11. Changes to these terms

We may update these terms from time to time. Material changes will be announced by email to the billing contact at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

12. Governing law and disputes

These terms are governed by the laws of Sweden, excluding conflict of laws rules. Any dispute arising out of or related to these terms or the Service will be resolved exclusively by the Gothenburg District Court (Göteborgs Tingsrätt) as the court of first instance.

13. Contact

Questions about these terms? Write to contact@maditon.com. For privacy-specific requests, use privacy@maditon.com.